“Personal Information“ is any information that can identify you. This may include, but is not limited to, username, mobile number, date of birth (for age compliance reasons), email address, Internet Protocol (“IP”) address and device information (browsing agent etc).
If you’re just browsing our Site, we do not collect any Personal Information about you. In order for you to create an account with Splace and use our Services, we need to collect and process some Personal Information. Depending on your use of the Services, these may include the following (all of which may be analysed and aggregated to help us to make improvements:
Your username, email address, date of birth, and password - this is used to create your Splace account and provide you with our Services. We can then identify you across Services - when you sign in, create a Post, upload media etc. We can then also provide you with technical services and to send you notifications and updates.
Your location - this is used to serve you appropriate geo-location content (including but not limited to Posts and Chat) when using our mobile application. With your permission we can also determine the timestamp and geo-location of your media, when you post an image, video, comment, audio clip (or otherwise) to a Post.
We treat the personal information above as private by default, unless you post, to a Space, where the geo-location of the media is either derived from the metadata of the uploaded media, or determined by other means.
Email is an important method in how we communicate with you. When you subscribe to our newsletter you will be send a verification email. You can also update your email notifications at anytime (which also includes unsubscribing).
Our Services are designed to help you share information with the Splace community. Any personal information that you voluntarily choose to include in a publicly accessible area of the Service will be available to anyone who has access to that content (including other Splace users), such as your username, the posts that you create, your location, as well as the messages you post, whether on your profile, on our forums or to other users, the people you follow, and many other bits of information that result from your use of the Services. We may use this information to make inferences, like what maps you may be interested in, to develop new products and services for the Splace community, and to customize the content we show you, including Ads.
We may share your Personal Information with third-party service providers, but only where it’s necessary to provide any of the Services to you (e.g., email providers, server providers, etc.). When we share data with third-party services that support our delivery of the Services, we require that they protect your Personal Information to the same standards we do.
We do not and will not release, rent or sell your Personal Information, except in the following limited situations:
To comply with an applicable law (including investigations of any crime), regulation, legal process or enforceable governmental request;
To protect the rights, property, or safety of Splace, our employees, our users, or the public;
Our Services are mainly provided from our offices in the United Kingdom. However, Personal Information that you submit through the Services may be transferred to countries other than where you reside (for example, to our servers in the United States) for processing and storage. In addition, our third party service providers also may process or store your Personal Information on servers outside your country, including in the UK or the US.
By using any of the Services, or submitting any Personal Information via the Services, you authorize Splace and its authorized service providers to use and process your Personal Information in these countries. Please be aware that the privacy protections and the rights of authorities and Government agencies to access your personal information in some of these countries may not be equivalent to those in your country.
If you wish to access any Personal Information that we hold about you, or request that we correct or delete the Personal Information that we hold about you, please contact us. We will comply with such requests to the extent required by law or our policies, and subject to any limitations in our systems.
We will respond without delay to acknowledge your request, but a formal response may take up to 30 days. If the request is complex we may extend this time period by a further 60 days.
We are continuously implementing and updating physical, organizational, contractual and technological security measures to protect your Personal Information from loss, theft, unauthorized access, disclosure, copying, use or modification. The only employees who are granted access to your Personal Information are those with a business “need-to-know” or whose duties reasonably require such information. We support encrypted chat to protect all transmissions.
We may share non-personal information publicly and with various third parties like publishers or advertisers. For example, we may share information with advertisers or publicly to show trends about the general use of our Services.